Legal & Client Guides
Our Service Terms
When you use the services at JOHNSTONE Mental Health & Communication, you accept these guidelines. We provide consultancy, training, and coaching. We are a registered business in England and Wales (No. 16945082). Please note we are not an emergency service; if in crisis, please seek urgent medical help.
We offer ethical support rooted in professional skill and research. We focus on long-term growth for people and teams rather than instant results. Sessions must be paid in advance, and we require 24 hours' notice for cancellations. All intellectual property remains with us. These terms follow UK law.
Client Privacy
Your trust is very important to us. We handle your personal details carefully and follow the UK GDPR rules. We only collect the information we truly need to provide you with safe, professional coaching and consultancy, ensuring your journey with us is well-supported and confidential.
- Your information is kept safe and only seen by people who need it to help you. We never sell your data for marketing. You always have the right to ask for a copy of your records or to request that we delete them.
Cookie Notice
We use small digital files called cookies to help our website work smoothly and to see how visitors use the site. By browsing, you agree to this improved experience.
- Basic Cookies: These make the site work properly. Insights Cookies: These help us learn how people use our pages so we can make the website better for everyone.
If you wish, you can change how cookies work inside your web browser at any time.
For any legal questions, feel free to email office@johnstonementalhealth.com